In 21 years we did a lot of things correctly. One, was that we figured out the only way to stay in front of our customers was to make sure the back of business ran well. So, we focused on quality. We’re one of but a handful ISO 9001 Independent paper distributors in the country. We are process aficionados.
By embracing quality processes, we now average about one (1) order shipped in error a year. We’re pretty upset about it too. It will be fixed soon.
We are also different; in that we are committed to being the easiest to do business with.
So, if you get tired of being customer no. AZ1849387E-01, try working with Woodland.
Quality grew our business.
10 Things That Make Woodland Paper Different
Starting 3-days out from delivery date to customer, we validate EVERY order status, every 24 hours.
2. We wear jeans a lot.
The executive team is likely to be found in the office in jeans.
3. Phone Answering
Humans answer our phone.
4. Easy Registration Process
Our web registration form has three required fields (Not 12 required fields)! Yes, one of our competitors has 12 required fields for you to complete before they talk to you.
5. Office Decor
Some of our offices have hunting and fishing pictures on the walls.
6. Executive Access
If you want to talk to the owner or the president of Woodland Paper, you can.
We actually get what being a partner means.
We cherish the relationships we have with our customers.
9. The 3P's
The top three things we focus on are people, processes, and paper. In that order.
We grow our business by figuring out how to help grow yours.